ERP is a business investment. It is paid for by the company owners who expect performance, accuracy and efficiency. The interface of a modern ERP must reflect this reality. The goal is not to entertain the users. It is to help them finish their work faster with fewer errors.

ERP implementation challenges often begin at the top. Here's why leadership matters more than most realise.

Leadership That's Missing in Action

Sometimes, the problem lies in a lack of leadership. Other times, it's simply a lack of interest. In some cases, the business owner or top executive is completely absent throughout the process. That does not work.