Customer Relationship Management

We understand that the most valuable asset that a company has are its customers. TUHUND helps you in retaining the best customers and increase your efficiency with customer interactions with its CRM module. TUHUND's CRM covers aspects including service calls, warranty tracking and sending news letters to customers. The CRM module helps your business grow by focusing not only at short term goals but also helps the business achieve individual adequacy to be successful over a long term by focusing more on customer needs. TUHUND aims at reducing manual costs involved in handling customer issues and increase profits by streamlining differentiated processes including marketing, sales and services.

  • TUHUND's CRM module allows one-point customer information to allow you to ready the required resources and solve the customer's issue faster.
  • Retain customers by providing the employees involved in serving the customers directly with superior information and equipment to resolve issues.
  • Boost business by providing services and offers based on customer reviews.
  • Improve on products by identifying known product issues and pro-actively solving these issues faced by customers, there by reducing product return or replacement.
  • Drive customer loyalty by targeted and personalized offers.
  • Expand market reach by making industry-specific offers.

Accounting and Finance

General Ledger

Payables

Cash Flow

Fixed Assets

Receivables

Budgeting

Consolidation

Ledger Set

Cost Centers

Approval Process

Employee expense claims

Commission Payable

Commission Receivable

Human Resource Management

Payroll

Training

Benefits

Employee accounts

Recruiting

Succession planning

Effective utilization

Employee assessment

Manufacturing

Engineering

Bill of materials

Work orders

Scheduling

Capacity

Workflow

Quality control

Cost control

Manufacturing process

Manufacturing projects

Manufacturing flow

Activity based costing

Product lifecycle

Supply Chain

Order to cash

Inventory

Order entry

Purchasing

Product configuration

Supply chain planning

Supplier scheduling

Inspection of goods

Claim processing

Commissions

Project Management

Costing

Billing

Time and expense

Performance units

Activity

Project knowledge database

Risk management

Project communication

CRM

Sales and marketing

Commissions and incentives

Customer Service

Customer contact

Data Services

Access Control

Business Intelligence

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