When an organisation decides to implement an ERP system the Accounts department is usually the first to take interest. They manage compliance, taxation and reporting so they expect to lead the project. Although finance is a major stakeholder and beneficiary, placing Accounts in the driver’s seat is one of the main reasons ERP implementations fail.

Sick industries and distressed businesses are a reality across sectors. In regions like Jammu and Kashmir, units in textiles, handicrafts, food processing, agro-based industries and even small-scale manufacturing have struggled due to outdated processes, inefficient management and inability to adapt to modern markets. While government revival packages often provide short-term relief, the real cure lies in structural transformation.

ERP implementation challenges often begin at the top. Here's why leadership matters more than most realise.

Leadership That's Missing in Action

Sometimes, the problem lies in a lack of leadership. Other times, it's simply a lack of interest. In some cases, the business owner or top executive is completely absent throughout the process. That does not work.