Capturing customer inquiries, complaints and feedback is a critical part of customer relationship management (CRM). In Tuhund, this is made effortless through the Contact Forms sub-module of the CRM module. It allows businesses to design, customise and deploy dynamic forms that connect seamlessly with internal workflows and external platforms.

When organisations look at ERP systems, attention often falls on features like sales automation, inventory control, HR, CRM and dashboards. These are important, but without a strong financial backbone they lose their power.