For some of our large customers, the system is automatically charging TCS. For most such customers it is fine. It is happening for only a few. What could be the reason and how can it be fixed?
We have a select list of customers. Just about 8 to 10. We want to block the system from auto-emailing ledger statements to them. For all other customers, it should be normal.
We are ready to start giving access to some of our customers to the customer portal. Before moving on, we need the following clarifications :
1. Is there any limit on the number of customer accounts? In case there is a limit, can the limit be extended?
2. Can there be multiple accounts for different users of same company? If yes, can their access be controlled individually?
3. Is there a way of known which customer, rather which user of which customer, has logged in at what time?
We are entering opening balances using the form shown by Mr. Abhishek. System has created sub-ledger with name balancing account automatically. We have no such ledger in our old system. Why has Tuhund created this ledger? Is it required and will this not show as mismatch compared to our old accounting system?
When we account expense claims, we want the amount to be credited to petty cash account. Now it is credited to individual accounts for every claimer. How can we change it?
I had to add same bank accounts while preparing payment vouchers for different branches of our company and it resulted in 17 accounts and in actual there are only 6 accounts. Now this effects balances in bank accounts in the system.
In almost all reports of accounts receivable we have a column for finance cost. On what basis is this finance cost calculated?