Why the deactivated products are appearing in quotation pages ?? When we add product in quotation only the approved product should appear .. please check it.. it is urgent
By design. Deactivating a product does not erase existing stock. Many companies deactivate items to halt procurement yet keep selling remaining stock against enquiries. For that reason a deactivated product can still be selectable while you clear inventory.
What actually controls visibility
Selection in Quotations, Proforma Invoices and Commercial Invoices is driven by price lists, not the active/inactive flag. If a product is present on any price list used by those documents it will appear for selection even if deactivated.
Global settings to exclude products from selection lists
If you want the system to hide certain products regardless of price lists, use these settings:
Path: Tuhund → Administration → System Configuration & Settings → Sales
Enable as needed:
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Exclude unverified products from sales record selection lists
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Exclude inactive products from sales record selection lists
When enabled, the chosen category of products will be filtered out from product lookups on sales records even if they exist on a price list.
If you want to hide it from selection via price lists
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Remove the product from the relevant price lists.
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Add it back when you want to allow selection again.
If your policy is to sell through remaining stock but stop procurement, keep the product deactivated, manage purchasing controls, and leave price list lines where sell-through is needed.
How to remove products from price lists
A) Manage many items in one price list
Tuhund → Sales → Manage → Price Lists → (Choose Price List) → Items List
Add, update or remove multiple products.
B) Manage one product across many price lists
Tuhund → Inventory → Manage → Products → (Open Product) → Reports → Selling Price
Select the currency, click Edit, and adjust. To remove from a price list, set the price to 0, then Save.
Existing documents are unaffected; changes apply to new documents raised after the update.
Approvals
Most routine updates auto-approve if you hold approval rights. Sensitive changes such as price edits may still require approval even for approvers, adding a safeguard before changes take effect.
Authorised override (for edge cases)
There are legitimate cases where a hidden or de-listed product must be quoted or invoiced. Tuhund provides an override for authorised users:
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What it does: permits selection of a product excluded by settings or not present on the active price list, or allows an ad-hoc sell price for the line
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Control: governed by security group permissions, every override is reason-coded and audit-logged
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Optional approval: you can route override lines for approval before confirmation
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Good practice: use overrides sparingly for exceptions, not as a substitute for maintaining price lists or settings
