Commercial Invoice #: HHAG-IN11*** was accounted
I wanted to take a sales return so deleted the record in ledger but still I cant see any changes on the Commercial Invoice #: HHAG-IN11***
Please suggest how to take the sales return or where we should see it?
Deleting accounting entry, which is allowed only for a short period, does not delete the commercial invoice. It just reopens it for changes or cancellation. Cancellation and sales return (credit note) are two different scenarios. Both are allowed and have a small difference in implication. When we cancel an invoice, it does not show in customer's ledger (accounts receivable). On the other hand if it is a return, invoice amount shows as debit in the customer's ledger and credit note amount shows as credit to offset it. It could also be a case of post sales discount where credit amount will be smaller than debit amount.
The purpose of function to allow deletion of accounts entry for an accounted commercial invoice is to allow you to either make changes and account again or to cancel the invoice. The invoice that you have reopened can be canceled if you do not want the amount to reflect in ledgers.
In case you want the amount to reflect in customer's ledger, sales ledger and so on, please approve and account this invoice again. After that you will have two options. Either revert the accounting entry (not delete) or create a new sales return record. Affect will be same, however, for a sales return you can add and upload much more data. Reverting also does not allow you to return partially or add post sale discount. All this is done with a sales return.
To add a sales return please go to accounting >> sales return and click on "Add" button. Only customer, purpose and date are mandatory. Rest of the data like reference and reason for the return are optional. Fill in the data and save. In the next page, system will allow you to search from the returnable commercial invoices. Select your invoice and items and continue.
well noted sir thx for providing the information in detail