Can we integrate personal Gmail accounts also in Tuhund through POP3 and SMTP
I wanted to know if we can integrate personal Gmail accounts also in Tuhund through POP3 and SMTP. We have social media accounts (Facebook, Twitter, Instagram, LinkedIn, etc) linked to gmail. We want to integrate with Tuhund so that we can automatically pull Inquiries and complaints from email and also link emails to respective customer and other records.
If it is possible, please guide me.
Yes you can integrate any email, with POP3 and SMTP access, with Tuhund. Process is same except a small difference in authentication. To connect to your gmail account you need to generate App Password. Gmail does not accept your regular password to login through third party applications.
To create an app password, you need two Step Verification on your Google Account. If you do not have two step verification already, please activate it.
If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an app password.
Go to your Google Account. https://myaccount.google.com/
Select Security from top links.
Under "Signing in to Google," select 2-Step Verification.
At the bottom of the page, select App passwords.
Enter a name that helps you remember where you’ll use the app password.
To enter the app password, follow the instructions on your screen. The app password is the 16-character code that generates on your device.
Configure your email settings in Tuhund, like any other email.
Click on sync button on your mail box to test.
If it does not work, deactivate POP settings in gmail and activate again. It will work.